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MED-PRO-PLUS FOR MEDICAL
PROFESSIONALS .....
NEW ON-SITE TRAINING MODULES CREATED
EXCLUSIVELY FOR THE MEDICAL PROFESSIONAL.
MED-PRO-PLUS IS A 2, 3 OR 4 DAY CONSULT DESIGNED TO
DRAMATICALLY IMPROVE APPOINTMENT RESULTS IN THE
HEALTH CARE OFFICE ENVIRONMENT. SAD BUT TRUE, MOST
HEALTH CARE PROVIDERS HAVEN'T AN APPOINTMENT
CLUE!
AS A MEDICAL PROFESSIONAL, YOU ARE LIKELY
FRUSTRATED WITH CANCELLATIONS, RESCHEDULES, LATE OR
FAILED APPOINTMENTS. IT'S EXPENSIVE, TIME CONSUMING
AND COUNTERPRODUCTIVE. BLAME YOUR PATIENTS, THE
OFFICE MANAGER OR YOUR APPOINTMENT COORDINATOR ,
FACT IS, YOU ARE SOLELY RESPONSIBLE FOR YOUR
SCHEDULING EFFICIENCY. THE ABILITY TO SCHEDULE
APPOINTMENTS WITHOUT CONFLICT, CONFIRM WITHOUT
CANCELLATION, AND DELIVER THE PATIENT TO YOUR
OFFICE IN A TIMELY MANNER IS A LEARNED PROCESS.
MOST MEDICAL PROFESSIONALS EXPERIENCE UNNECESSARY
AND ASTOUNDING NO-SHOW AND RESCHEDULING RATIOS.
THESE OFTEN LEAVE THE DOC TAKING AN EARLY LUNCH OR
WAITING FOR THE NEXT PATIENT, WHILE YOUR STAFF GOES
FROM OVERDRIVE TO NEUTRAL.
MITCHELL WILL DESIGN AND IMPLEMENT PROVEN SCRIPTS,
SYSTEMS AND PROTOCOLS TO IMPROVE PATIENT
APPOINTMENT PROMPTNESS AND DRAMATICALLY REDUCE
RESCHEDULES AND NO-SHOWS. CRAFTED SCRIPTS TEAMED
WITH PROFESSIONAL TRAINING WILL SEND A MESSAGE OF
IMPORTANCE AND CONSEQUENCE TO YOUR PATIENTS WHEN
SCHEDULING APPOINTMENTS. FOLLOWED BY A PROVEN
CONFIRMATION PROCESS, YOUR APPOINTMENT
ADMINISTRATOR WILL LEARN HOW TO SKILLFULLY,
TACTFULLY AND RELIABLY DELIVER THE PATIENT TO YOUR
OFFICE, ON TIME. A PATIENT "REWARD SYSTEM"
BENEFITS THE MORE RELIABLE PATIENT WHILE THE LATE
PATIENT RECEIVES A MORE TEMPERED HOSPITALITY.
PATIENTS ARE SKILLFULLY EDUCATED ON THE IMPORTANCE
OF SHOWING UP.
RESCHEDULING APPOINTMENTS WILL NO LONGER BE LEFT TO
CHANCE. MITCHELL WILL IMPLEMENT A RESCHEDULING
PROCESS THAN WILL ELIMINATE THE EXPENSIVE AND TIME
CONSUMING EXERCISE APPOINTMENT ADMINISTRATORS
REPEAT MANY TIMES DAILY. MORE HIGH INTEGRITY
APPOINTMENTS MEAN MORE BUSINESS AND PROFIT FOR
HEALTH CARE PROVIDERS. MITCH WILL HELP YOU
INSTITUTE INCENTIVE SYSTEMS FOR YOUR APPOINTMENT
ADMINISTRATOR(S) TO HELP URGE THE PROCESS ALONG.
MORE THAN JUST SIMPLE QUOTAS, PERFORMANCE MEASURES
WILL ALLOW YOU TO GAUGE YOUR ADMINISTRATORS
EFFICACY ON A DAILY BASIS. MEASUREMENT TOOLS GIVES
YOU THE ABILITY TO IMPROVE AND REWARD. RESEARCH
SHOWS MOST OFFICE MANAGERS OR APPOINTMENT
COORDINATORS WANT TO DELIVER PREMIUM PERFORMANCE,
THEY JUST DON'T KNOW HOW! NOW YOU CAN IMPLEMENT
BEST PRACTICES PAINLESSLY AND QUICKLY.
FINALLY, A THOROUGH DIAGNOSIS OF YOUR SCHEDULING
SOFTWARE OR CONTACT MANAGEMENT SYSTEM. MITCHELL
WILL IMPLEMENT PROVEN SCHEDULING SOLUTIONS TO
MAXIMIZE YOUR PROFESSIONAL TIME. BY DEVELOPING A
"SHOW SCORE", PATIENTS ARE NUMERICALLY GRADED BASED
ON THEIR PAST APPOINTMENT HISTORY. PATIENTS WITH A
HISTORY OF RELIABILITY AND HIGHER SHOW SCORE ARE
ASSIGNED A MORE EXCLUSIVE BLOCK OF YOUR VALUABLE
TIME WHILE THOSE WITH A HISTORY OF CANCELLATION OR
LATENESS ARE BOOKED INTO A DIFFERENT BLOCK OF TIME.
GIVEN A NORMAL OFFICE SCHEDULE, YOU CAN TREAT
15-20% MORE PATIENTS OR PLAY MORE GOLF, YOUR
CHOICE!
MITCHELL PROVIDES ADDITIONAL COACHING AND PRACTICAL
TRAINING IN PHONE DEMEANOR, VOICE INFLECTION, DRESS
AND PROFESSIONAL APPEARANCE, PATIENT INTERACTION,
COMPUTER SCHEDULING SKILLS, ALONG WITH A HOST OF
ADDITIONAL MODULES VALUABLE TO YOUR DAILY
BUSINESS.
CALL MITCHELL EAVES TODAY AND DISCOVER HOW YOUR
PROFESSIONAL PRACTICE CAN BOOK MORE APPOINTMENTS,
SEE MORE PATIENTS AND PROFIT FROM HIS
OFFICE-FRIENDLY EXPERTISE AND TRAINING.
copyright©2010/mitchell eaves
82 wall street/suite 1105/ny, ny
10005/212.898.9000
brokerrus@earthlink.net
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