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SUPERVISOR TRAINING-TRAINING
THE TRAINER.....
IN TODAY'S COMPETITIVE ECONOMY MOST SALES
ORGANIZATIONS ARE HAVING TO DO MORE WITH LESS. THEY
WANT THE BIGGEST BANG FOR THE BUCK. MANY SALES
ORGANIZATIONS CANNOT AFFORD TO STAFF AT COMFORTABLE
LEVELS, THEREBY REQUIRING EXTREMELY HIGH
PERFORMANCE FROM EVERY EMPLOYEE.
BECAUSE OF THE NEED TO BE LEAN AND MEAN, PLUS THE
DEMAND FOR SUPER PERFORMANCE FROM YOUR EMPLOYEES,
MANY ORGANIZATIONS HAVE ADOPTED PAY FOR PERFORMANCE
OR MERIT COMPENSATION SYSTEMS. MITCHELL HAS SEEN
MANY ORGANIZATIONS WHO HAVE DEVELOPED AND
IMPLEMENTED EXTREMELY EFFECTIVE SYSTEMS, BUT HAVE
BECOME DISENCHANTED AFTER SEVERAL MONTHS OF
IMPLEMENTATION. MANY OF THE REASONS THAT
PERFORMANCE MANAGEMENT AND APPRAISAL SYSTEMS FAIL
INCLUDE.....
- MANAGEMENT HAS
NOT CLEARLY STATED EXACTLY WHAT THE EMPLOYEE IS
SUPPOSED TO DO (DUTIES). OFTEN EMPLOYEES DON'T
UNDERSTAND CLEARLY AND EXACTLY WHAT IS EXPECTED
OF THEM.
- STANDARDS OF
PERFORMANCE ARE NOT MEASURED OR DEFINED.
MEASURE! MEASURE! MEASURE!
- THE PERFORMANCE
APPRAISAL PROCESS IS ABSENT OR INFREQUENT. IT'S
NOT TAKEN SERIOUSLY.
- FOCUS IS ONLY
ON EMPLOYEE PERFORMANCE, NOT MANAGER OR
SUPERVISOR PERFORMANCE.
- MANAGERS ARE
NOT EQUIPPED WITH THE SKILL TO MANAGE HUMAN
BEHAVIOR.
- MANAGERS DO NOT
UNDERSTAND BASIC COMPENSATION
PHILOSOPHY.
- EMPLOYEES DO
NOT RECEIVE ONGOING, CONTINUOUS PERFORMANCE
FEEDBACK.
- THE
ORGANIZATIONS CULTURE IS NOT CONDUCIVE TO
PROACTIVE PERFORMANCE.
IN AN EFFECTIVE
PERFORMANCE MANAGEMENT SYSTEM, THE FOCUS MUST TO BE
PLACED ON THE MANAGER AND HIS PRIMARY
RESPONSIBILITY.....DAILY MANAGEMENT OF THE
ORGANIZATIONS LARGEST CONTROLLABLE
COST-COMPENSATION.
OTHER MANAGER DUTIES MUST BE CLEARLY DEFINED.
MITCHELL TRAINS REAL-TIME, BY EXAMPLE, TEACHING
PROVEN TECHNIQUE AND SYSTEMS. MODULES INCLUDE
HIRING, FIRING, INTERVIEW, QUICK TRAIN, HR
PROTOCOLS, PAY/INCENTIVE PROGRAMS, MOTIVATION,
SUPERVISION, BEHAVIOR CONTROL AND MORE.
MITCHELL EAVES INTEGRATES THE COACHING, DEVELOPMENT
AND GROWTH OF YOUR MANAGER TO MAXIMIZE YOUR LARGEST
SINGLE FINANCIAL INVESTMENT. AFTER ALL, HE IS THE
GUY SPENDING YOUR MONEY!
copyright©2009/mitchell eaves
82 wall street/suite 1105/ny, ny
10005/212.898.9000
brokerrus@earthlink.net
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